Employee

About Course
Employee – Getting Started with CA Cloud Desk
Course Description:
This comprehensive 8-part video training series is designed to help employees working in CA firms become proficient in using CA Cloud Desk – PMS, a powerful and easy-to-use Practice Management Software.
From onboarding to day-to-day task management, this course equips team members with the essential knowledge to streamline their workflow, enhance productivity, and collaborate efficiently with their firm.
Whether you’re a new joiner or looking to refresh your understanding, this series covers all key functionalities available on both web and mobile platforms.
Course Outline:
Lesson 1: Introduction, Get Credentials, Login (Web & Mobile)
Learn the basics of CA Cloud Desk, how to receive your login credentials, and access the software across platforms.
Lesson 2: Mark Attendance
Understand the steps to mark your attendance using geo-location and selfie-based verification (if enabled).
Lesson 3: Enter Timesheet
Learn how to log your working hours and activities for daily reporting and review.
Lesson 4: Create & Update Tasks, Stages
Get familiar with creating tasks, updating progress through various stages, and maintaining task timelines.
Lesson 5: Apply Leave & Raise Grievance
Know how to apply for leaves and escalate any concerns or grievances through the system.
Lesson 6: Communication
Explore how to receive and respond to important updates via SMS, Email, and WhatsApp through CA Cloud Desk.
Lesson 7: Create Documents
Learn how to create standardized documents using built-in templates and client data.
Lesson 8: Compliance Calendar & Infographics
Understand how to track upcoming compliances and access branded infographics for client communication and awareness.
Who Should Take This Course?
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Employees and staff members of CA firms using CA Cloud Desk
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New joiners who want to onboard quickly and efficiently
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Teams looking to standardize internal processes and improve office communication