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CA Cloud Desk

Raise Grievance

Submit and track employee grievances. Go to Dashboard → HRMS → Raise Grievances, view the list by status, then use the + icon to add a new grievance and save.

Path

DashboardHRMSRaise Grievances

Step-by-step instructions

1

Go to Dashboard, then HRMS, then Raise Grievance

From the Dashboard, open HRMS in the left menu. On the HRMS page, select the Raise Grievances card to open the grievance screen.

Dashboard with HRMS selected and Raise Grievances card
Dashboard — select HRMS, then Raise Grievances.
2

View grievances by status

The grievance screen shows your grievances in three tabs: Pending Grievance, Canceled Grievance, and Approved/Rejected Grievance. The table lists: S.No., Apply Date, Grievance ID, Grievance Detail, Grievance Type, Action Date, Uploaded File, Manager Approval, HR Approval, and Action.

S.No. Apply Date Grievance ID Grievance Detail Grievance Type Action Date Uploaded File Manager Approval HR Approval Action
Grievance screen with tabs and table, plus icon to add
Grievance screen — tabs and list. Use the + icon to add a grievance.
3

Click the + icon to add a grievance

Click the blue + button to open the Add Grievance form. Fill in all required fields (see below), choose Yes, send directly to HR if needed, then click Save to submit.

Add Grievance form with type, details, date, document, send to HR
Add Grievance — fill details and Save.

Add grievance form

In the Add Grievance dialog, fill these fields. Fields marked with * are required. Then click Save to submit.

Form fields

  • Grievance Type* — Select from the dropdown (required).
  • Grievance Details* — Enter the description (required).
  • Date* — Pick the date (required).
  • Document — Optional. Use “Click to Upload” to attach a file.
  • Send Directly to HR — Check Yes, send directly to HR if you want the grievance to go straight to HR. Then click Save.

Video Tutorial

Watch a step-by-step walkthrough of raising a grievance in CA Cloud Desk: Dashboard → HRMS → Raise Grievances, view by status, add with +, fill the form and save.

Video tutorial for Raise Grievance will be added here. Check back later or use the PDF guide above.

Raise Grievance Guide PDF

If the PDF does not display below, use Open in new tab or Download PDF above.