CA Cloud Desk provides you with a comprehensive range of reports for your Tasks. These reports provide you with a lot of information about daily, monthly, and Detailed Tasks.
These reports provide an analysis of how tasks were distributed and the responses. Reports help to organize information and share it in a clear and structured way.
Let’s look at how you can configure and see these reports.
1. Go to the Reports section in the left panel.
2. A dropdown menu will appear. Select “Task” from the options.
3. On the Task Report Screen, choose the type of task report you need (detailed, daily, or monthly) from the dropdown menu.
4. Fill in the necessary details according to your preferences.
5. Click on the “Generate Report” option.
You can generate comprehensive reports to help you take data-driven and informed decisions.
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